Office of the Registrar
Statement of Mission and Inclusivity
The 365体育投注_365体育备用网址@ Office of the Registrar strives to support the academic mission of the college by providing exceptional service to all students, faculty, staff and alumni through honesty, integrity, and proactive inclusivity. We respect the diversity of our campus community by accurately representing an individual's accomplishments and personhood through individualized attention and pride in our work.
Please follow the guidance below for the best service:
New students Fall 2023, Spring 2024
Students starting for the first time this academic year should contact their admission counselor or use email@example.com for all of their transition, registration, advising and welcome week inquiries.?
Parent and Third Party Inquiries
If you are a parent or other third party requesting information about a student, please note we will not respond directly to you, but will forward your inquiry to the student's official 365体育投注_365体育备用网址@ email account in accordance with federal law and campus privacy policies.
All email should be sent to our office mail address firstname.lastname@example.org. Email sent to specific team members may not be routed for a response as quickly. We will attempt to respond with information within 5?business days to provide you information about your request, the time it may take to address your inquiry, request further information from you if it is needed and include others in our response if your request will be handled by another office. It is critical that students read and respond to their 365体育投注_365体育备用网址@ email daily. Instructions for course expectations and other important college announcements will be shared first through email. If you have emailed us and no one has responded to you within five business days, please forward your original email to the address above where the recipient and date of your original email is noted.
Advising & Registration
See these important links:?
Statement of Student Responsibility:?
While the courtesy services of our office, as well as senior audit, student progress report in Arches, academic support resources,?as well as academic guidance from?faculty and advisors are all?available?to every student at no additional cost,?these resources are provided for use in planning only. It is the responsibility of the student to maintain an accurate schedule at all times and pay for all tuition and fees associated with their registration in accordance with all published fees and deadlines. Students must report any printed schedule error to the Office of the Registrar within two semesters. The responsibility for understanding and meeting degree requirements rests entirely with the student.
Regular hours:?8 a.m.-4:30 p.m. CST, Monday through Friday (voicemail messages and faxes may be received with a response on the next regular business day) We are not able to respond to inquiries over the weekends or on observed holidays.?
Summer Hours and Services: We will have regular office hours M-TH from?8 a.m.-4:30 p.m.; on Fridays we are open 8 a.m.- Noon.?In addition, over-the-counter rush transcript services are not available every day. Please plan ahead and call the office in advance of your personal deadlines so you have ample time to have your needs met.?
Holiday hours and closures:?
The Office of the Registrar, along with all campus?offices, will be closed on the following observed holidays: Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving (closed Wednesday through Friday), Christmas/winter recess (Friday, Dec. 23 - Monday,?Jan. 2). No services will be available and no transcripts processed during periods when the college is closed.?
In addition to the holiday closures noted above, the office will have some additional closures/adjusted hours, please reach out to us at our office email email@example.com?during this time:
- Monday, August 28, 2023?- closed for all campus retreat
Office of the Registrar, 639 38th St., Rock Island, IL 61201
109 Steve and Jane Bahls Campus Leadership Center (old Founders Hall)
Phone 309-794-7277; Toll-Free 1-800-798-8100; Fax 309-794-7544
Please contact any of our staff members for assistance with a particular request or question.
Liesl A. Fowler, Registrar and Assistant Dean
Process owner for these forms and processes: Policy oversight, Committee on Advanced Standing and Degrees (AS&D), Arches, overload appeals, final exam petitions, registration surplus, contract majors and final exam petitions.?
Matt Walsh, Associate Registrar, 309-794-7212
Process owner for these forms and processes: Degree audit, substitutions?and?waivers, graduation application, transcript evaluation, transfer approval, course master schedule, NCAA and club sport eligibility, transfer and commuter student assistance.
Michelle Ramirez, Student Support Specialist, 309-794-7211
Process owner for these forms and processes: Reception, office scheduling, registration assistance, drop and withdrawal forms, pass/no-credit forms, transcript processing, graduation candidacy verification, academic calendar maintenance, privacy waivers, demographic and enrollment changes
Christina Klauer, Student Support Specialist, 309-794-7277
Process owner for these forms and processes: Reception, office scheduling, registration assistance, add forms, program and advisor changes, graduation processing, diploma reprints, grade changes, incoming transcripts, petition to transfer courses, enrollment/education verifications, privacy waivers, catalog production and maintenance, and student worker oversight
Illinois notary services are not available within our office. Please contact Facilities Services?for your notary needs.?